Yes. You can book without becoming a member.

YOU Reset | 45 minutes — £18
YOU Restore | 90 minutes — £30

Email subscribers can also book their first 45-minute YOU Reset for just £10, limited to one per person.

We offer a mix of sauna and cold plunge sessions to suit different moods, needs and schedules.

YOU Reset | 45 minutes
A focused, energising session with full access to the sauna, cold plunges, showers and relaxation areas. Perfect for a quick reset, post-training recovery or a moment to clear your head.

YOU Silent | 45 minutes
A quieter 45-minute session for those who prefer a calmer atmosphere. Ideal if you want to switch off, rest deeply and enjoy the space with minimal conversation.

YOU Women | 45 minutes
A women-only session designed to feel relaxed, welcoming and supportive, with full access to the sauna, cold plunges, showers and relaxation areas.

YOU Restore | 90 minutes
Less rush, more exhale. A longer session with extra time for deeper relaxation, recovery and a slower contrast therapy experience.

We will also be open on Tuesdays and Sundays for private sessions.

For private hire enquiries, please contact YOU Sauna Hitchin at info@yousaunahitchin.co.uk.

Yes. Private hire is available on Tuesdays, outside our regular shared timetable, and on Sundays, which are reserved exclusively for private bookings.

It is perfect for corporate sessions, birthdays, celebrations or simply enjoying a quieter experience with friends.

Visit our Private Sessions booking section or email info@yousaunahitchin.co.uk.

Founding Membership is about more than getting our best launch price. It is about being part of the community that brings YOU Sauna to life.

You will be among the first through the doors, helping shape the atmosphere, rhythm and future of an independent wellness space created for Hitchin.

Come for the sauna and cold plunge. Stay for the familiar faces, shared rituals and feeling of belonging to something from the very beginning.

Credits make booking simple and flexible, allowing you to choose the session that suits you each time you visit.

1 credit
YOU Reset, YOU Silent or YOU Women
45 minutes of sauna and cold plunge

2 credits
YOU Restore
90 minutes for more hot and cold rounds and time to fully unwind

You can mix and match your credits however you like:

4 credits: Four shorter sessions, two Restore sessions or a mix of both
8 credits: Eight shorter sessions, four Restore sessions or a mix of both
12 credits: Twelve shorter sessions, six Restore sessions or your own combination

Your credits are deducted when you book, not when you attend, and you can check your remaining balance in your account at any time.

For credit packs, the validity period begins when you make your first booking, not on the date you purchase the pack. Packs must be used before their stated expiry date.

Membership credits refresh at the start of each billing cycle. Up to two unused membership credits can roll into the following cycle once, but rolled credits cannot continue rolling over month after month.

Credits are personal and cannot be shared, transferred, exchanged for cash or used by another person.

Late cancellations and no-shows will result in the loss of the credits used for the booking, so please cancel or reschedule within the permitted cancellation window.

Every Founding Membership includes:

• A fresh allocation of credits each month
• 15% off additional YOU Reset and YOU Restore sessions
• 10% off events and wellness classes
• One complimentary 45-minute guest pass each month
• Up to two unused credits rolled into the following month once
• Early access to selected sessions and special experiences

Membership credits are for your personal use and cannot be shared.

Memberships give you a new allowance of credits every month, offering better value and an easy way to make sauna and cold plunge part of your routine.

Ritual — 4 credits per month

Ideal for around one Reset each week.

Use your monthly credits for:

• Four Reset sessions

• Two Restore sessions

• A combination of both

Rhythm — 8 credits per month

Perfect for visiting around twice a week.

Use your monthly credits for:

• Eight Reset sessions

• Four Restore sessions

• Any combination that suits your schedule

Flow — 12 credits per month

Designed for people who want to visit regularly throughout the week.

Use your monthly credits for:

• Twelve Reset sessions

• Six Restore sessions

• Your own combination of shorter and longer sessions

Do unused membership credits roll over?

Yes. You can roll over up to two unused membership credits into your next billing month.

Rolled-over credits can only be carried forward once. They must be used during the following billing month or they will expire.

For example, if you have two credits remaining at the end of July, they will roll into August. You must use them before the end of your August billing cycle.

Any unused credits above the two-credit rollover limit will expire when your monthly credits refresh.

Unused credits will also expire when your membership ends.

Membership fees are collected automatically in advance through our booking platform on the same date each month, known as your Billing Date.

Your monthly fee remains payable whether or not you use all your sessions or Credits during that billing period, unless an approved Membership freeze is in place.

Yes. You can roll over up to two unused membership credits into your next billing month.

Rolled-over credits can only be carried forward once. They must be used during the following billing month or they will expire.

For example, if you have two credits remaining at the end of July, they will roll into August. You must use them before the end of your August billing cycle.

Any unused credits above the two-credit rollover limit will expire when your monthly credits refresh.

Unused credits will also expire when your membership ends.

Credit borrowing is available to active Members only. It is not available with credit packs, introductory offers or drop-in purchases.

If your Membership Credit balance reaches zero, you may borrow up to 1 Credit from your next monthly Membership allocation.

The borrowed Credit will automatically be deducted from the Credits added to your account on your next Billing Date.

If your Membership is paused, cancelled or expires before the borrowed Credit is replaced, you will be charged the current drop-in price for the session booked using that Credit.

This option is available to active Members only.

During the final 5 days before your Billing Date, you may book future sessions using Credits from your upcoming monthly Membership allocation.

Any Credits used in advance will be deducted automatically from the new Credits added to your account on your next Billing Date.

This option is not available for credit packs, introductory offers or drop-in purchases.

Credits belong to the named Member and cannot be transferred to another person, exchanged for cash, refunded or used to pay Membership fees.

Any unused, rolled-over or borrowed Credits will be lost when the Membership ends.

You can cancel or reschedule your session up to 12 hours before your booking start time.

If you cancel within this notice period, your session credit will be returned to your account.

Cancellations made less than 12 hours before the session, or missed sessions, will be treated as late cancellations and the session credit or fee will be lost.

To cancel, please email info@yousaunahitchin.co.uk and give at least one calendar month’s written notice.

Your Membership will end on the first Billing Date that falls at least one calendar month after we confirm receipt of your cancellation request.

We cannot accept verbal cancellations. We will aim to confirm your cancellation request within two business days.

You may request a temporary Membership freeze by emailing us.

Freezes are:

• subject to management approval;

• available for a minimum of one calendar month;

• limited to a maximum of two calendar months within any rolling 12-month period.

We will always consider genuine circumstances, including serious illness, injury or bereavement, with care and understanding.